Privacy Policy

This policy explains what information Formal Playbook collects when you use formalplaybook.com, and what we do with it. It covers our guides, free tools and quote request form. We'll update it before we open any new service, such as our planned matching service.

What do we collect?

Anonymous page analytics. We use Vercel Web Analytics to count visits and see which pages are useful. Vercel's documentation says the service doesn't use cookies and doesn't collect personal identifiers that track you across websites. It identifies visits with a hash of the incoming request, and discards that visitor session after 24 hours. It records data such as the page you visited, the referring page, your approximate location (country, region and city), and your browser, operating system and device type. We use this data only in aggregate.

Google Analytics. We also use Google Analytics to measure page visits. In the European Economic Area, the United Kingdom and Switzerland, and wherever we cannot determine your country, analytics cookies stay off until you allow them, and we ask when you first visit. In the United States, analytics cookies are on by default without an automatic popup unless you switch them off using the Google Analytics cookie settings at the bottom of each page. In other recognized countries outside those regions, they are also on by default. With cookies off, Google may receive cookieless measurements. Advertising storage, Google signals and advertising personalization remain disabled. Our page-view events exclude query strings and URL fragments. We do not send inquiry fields or calculator inputs to Google Analytics, and skip Google Analytics when your browser signals Global Privacy Control. See Google’s privacy information.

Information your browser sends. Like every website, our hosting provider, Vercel, receives technical information such as your IP address and browser details when it delivers pages. It uses this to run the site and protect it from abuse.

Messages you send us. If you email us, we receive your email address and whatever you include in your message. We use it only to reply and to improve our guides.

What our tools collect: nothing. The cost calculator and the planning timeline run entirely in your browser. Nothing you enter into them is sent to us or stored.

What don't we do?

• We don't run ads.
• We don't sell personal information.
• We don't ask you to create an account.

How long do we keep information?

We use page analytics to understand site use. Analytics providers retain data under their service settings and policies. We keep email conversations for as long as we need them to answer your question or follow up on a correction. Ask us to delete yours and we will, unless the law requires us to keep it.

What are your choices and rights?

Use the Google Analytics cookie settings at the bottom of each page to change your choice. Browsers sending Global Privacy Control do not load Google Analytics.

You can ask what information we hold about you, ask us to correct or delete it, or ask any other question about this policy by emailing our support team. Depending on where you live — for example, in California — you may have additional rights under state privacy laws. We honor them, and we don't sell personal information.

Is the site meant for children?

No. Formal Playbook is written for college students, their families and chapter advisors. It isn't directed to children under 13, and we don't knowingly collect personal information from them.

How will we tell you about changes?

We'll update this page and the date at the top whenever this policy changes. If we open a service that collects more information, we'll update this policy before it opens.

Planning inquiries and support

When you submit our quote request form, Formal Playbook receives your name, email address, school and chapter, plus the group and any planning, phone or message details you provide. Dates, traveler count, destination and budget are optional. We use these details to review and respond to your request. The required consent checkbox authorizes us to share your contact and planning details with relevant planning and travel providers so they can contact you about options and quotes. Your request goes to our team first; we review it before forwarding it to providers. Submitting a request does not make a booking or subscribe you to marketing. Older inquiries submitted under the previous consent notice did not authorize provider sharing; that remains the case for those inquiries.

Vercel hosts the form, Cloudflare Turnstile checks for automated abuse, and our private Cloudflare database saves the complete submission before Cloudflare Email Service notifies our team’s Yahoo mailbox. Cloudflare forwards mail sent to our support address to that inbox. These services process the information needed to perform those tasks. We do not include form contents in analytics events.

We retain private inquiry records and related emails while handling your request and related follow-up, then delete them when no longer needed. Our delivery and hosting providers retain their operational records under their own policies. Our submission database is private, not publicly accessible. Email delivery failures do not erase saved requests. To request access, correction or deletion, contact our support team. Do not submit payment information, sensitive personal information, or private guest lists. The inquiry form is for adults aged 18 and older.